Shipping policy
Shipping Policy – Glowen
Thank you for shopping with Glowen. We are committed to delivering your order quickly and efficiently.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 7–12 business days
- International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.
Shipping Costs
We offer free shipping on all orders. No minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 1–3 days for tracking information to update.
Delays & Issues
While we do our best to ensure timely delivery, delays can occasionally occur due to high demand, shipping carriers, or customs processing. Glowen is not responsible for delays once the package has been handed to the carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Glowen is not responsible for lost or stolen packages confirmed as delivered. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, feel free to contact us at:
📧 dirksenbuildj@gmail.com
Thank you for choosing Glowen ✨